Whether it’s your first wax with us, or your first wax at all, there are a few things you should know to help achieve the best possible results.

• To guarantee the most effective treatment, let your hair grow out at least 0.5cm long.

• Gently exfoliate your skin before your appointment.

• Waxing should be performed before any tanning procedures. Allow 24 hours after waxing before booking a spray tan.

If it is your first time with us, we will perform a quick pre-consultation with you to ensure the best results. Make sure you tell your therapist if:

• You have any allergies, health conditions, are on any medications (including for acne)

• You are using any skincare containing Vitamin A, retinol, skin lighteners, or AHA’s such as glycolic, lactic, salicylic acids etc.

• You have ever had any problems with waxing in the past

• You have had any recent skin treatments such as IPL, Microdermabrasion or laser treatments etc.

• You feel more comfortable with certain techniques, or feel shy, please do let us know so we can provide disposable underwear and towels for coverage if you prefer.

We do not double-dip or recycle our wax. We maintain the highest standards of care, you can be assured of superior waxing results and after-care advice.

• Don’t expect your skin to be perfectly normal after waxing. 

• If you plan on wearing a swimsuit shortly after your wax, remember there may still be redness.

• Wait 24 hours before doing any exercise, including swimming to prevent any excess sweating. Raising your body temperature may irritate freshly plucked follicles.

• Wear cotton clothing to allow your skin to breathe.

• Wait 24 hours before/after going in the sun as it increases skin sensitivity.

• Wait 24 hours before using any deodorant, moisturisers, make-up, or exfoliation. Special Mineral Makeup can be applied immediately after facial waxing to reduce the appearance of redness. Mineral Make-up is available in store - ask your therapist for more information.

• Don’t shave between waxes – it distorts the hair growth cycle. 

• After waxing, exfoliation should be done every day (every second day for sensitive skin). This will ensure the hair can breach the skin’s surface and avoid ingrown hairs. Exfoliating gloves/mitts are available in store.  We also stock products to help prevent ingrown hairs - ask your therapist for more information.

• Come back for your next wax in 4-6 weeks. This is the recommended amount of time between waxes, however, it is different for everyone. Discuss with your therapist when to book your next appointment

'Dry skin' brushing is an essential after-care wax routine, ask us why.